How should you manage a virtual assistant?

Virtual Assistance 

Remote work is becoming a lot more common. One study found that 70% of professionals around the world are working remotely full time. With so many employees working at least part of their time at home, coffee shops, or other places, you need to keep up with your changing role as a business owner. 

To be effective, professionals must be disciplined and willing to connect. You need to find new ways to communicate and keep your workers on task.

Tips for managing remote Employees:

1.- Onboarding

Onboarding is especially important for remote employees. Just because the employee is located somewhere else, you shouldn’t neglect the onboarding process. Tell them everything they need to know about your company, their position, responsibilities and job expectations. 

2.- Set Clear Expectations

Everyone has a different idea of what doing something “quickly” or “well” means. Whether showing examples of what you expect to be done, calendar, sharing, etc., make sure you have clear expectations from those you work with online. The more prepared they are, the better they can serve.

3.- Use Communication Tools

You must have communication tools that all your employees can use. These can include emails, phones, and video, Asana, Trello, Slack conferencing and instant messaging software. You and your employees need to know what your remote employees are working on. And if there are problems, you must be able to reach your remote employees quickly.

4.- Track Employee Time

You can monitor how much time employees are working by using time and attendance software. Employees will either clock in and clock out each day. Not only can time and attendance software help you spot time theft, but it can also help you make sure employees aren’t working too much. 

5.- Filter for Mission, Values, and Role

Help workers to align with the mission, the values that truly matter to them, as well as the outcomes they love delivering to others and their natural role in any situation. This will keep them truly motivated and working with you longer and more productively. 

6.- Stay Focused on Goals

It is important to manage expectations and stay focused on goals when embracing a remote workforce. Concentrate on what is being accomplished. If we are meeting our goals, then great. If not, you need to look into the situation further.

7.- Be Intentional

Create a remote workforce atmosphere of engagement and genuine connection. Be intentional in preparing employees for the remote workforce culture. Establish clear expectations. Make each team meeting count with intentional opportunities to engage.

8.- Use Technology To Build Community

Building a community is important in developing an engaged remote workforce. Use technology to create spaces for celebrating a special day: birthdays, months or years of service, as well as community recognition. 

Managing remote workers effectively requires an approach recalibrated to fit the worker. Nothing has a greater long-term impact on a business that the people who have an immediate impact on its employees.

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